When the world faced an unprecedented emergency in the form of COVID-19, there were many industries around the globe that suffered a major shutdown. The tourism and travel industry was second to none in this case. With sanctions around the world for travel amid increasing cases, the industry suffered a major setback. Many startups and businesses shut down and it was assumed that it will not be able to bounce back. Talking about the pandemic, CEO of Ease My Vacation, Ved Anand said-“It was indeed a tough time for all of us.” But, since then the recovery phase for the industry has been satisfactory to say the least and Anand believes that there has been an upsurge in the demand of travel and tourism post COVID owing to the factor that a lot of people were under lockdown during the pandemic. “There’s a strong pent-up demand for travel. Many people have postponed their travel plans, and as restrictions lift, they are eager to explore new destinations and revisit old favorites. This demand is driving some recovery in the industry,” he said. However, Anand accepts that there has been changed behavioural patterns affected by the coronavirus but it has also led to better adoption of the technology. Talking about the future of the industry, Anand said he believes AI and Technology will take the front seat, driving the industry in the coming years. He said AI algorithms and automation would be used to plan itenary’s and schedule by users, while companies can use it to provide streamlined and customized packages to users. “Personalization will become even more important as travelers seek unique and tailored experiences. By leveraging customer data and AI-driven insights, we can offer personalized recommendations, exclusive deals, and customized itineraries,” he said. However, he also said that sustainability and health would also be priority for users in the coming years.
Ease My Vacation is a startup led by Ved Anand that helps users streamline and enhance their travel booking experience across the globe. Initially, it began as a platform aggregating travel deals and packages, aiming to provide users with a one-stop solution for all their vacation needs. As it evolved, it incorporated features like personalized trip planning, local experiences, and destination guides to enhance user experience further.
Anand believes that though the market is cluttered, but his company can stand out amongst competition with its technological innovations and personalised experience. “Our business is continuously evolving and we are growing everyday, our commitment to serve our customers and making their travel experience better keeps us moving. I strongly believe that with our dedicated customer support, innovation and our commitment to strive and improve will take us forward,” Anand said.
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