UPI Services Restored After Nationwide Outage Affects Google Pay, Paytm Users
Unified Payments Interface (UPI) services were restored across India on Wednesday evening after a widespread outage disrupted digital payments for thousands of users.
The National Payments Corporation of India (NPCI) acknowledged the issue in a statement posted on X (formerly Twitter), confirming that the system had faced intermittent technical difficulties leading to partial transaction declines.
“NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience,” NPCI said in the post.
Key Highlights:
Payment Failures Across Major Apps
Users attempting transactions on popular UPI-based platforms like Google Pay, Paytm, and PhonePe reported failed or delayed payments during the outage.
Real-time tracking site Downdetector recorded more than 3,000 complaints related to UPI services around 6 PM, reflecting a sharp spike in user-reported issues.
Impact and Recovery
The temporary outage created confusion among users and small businesses relying on UPI for daily transactions. Merchants and customers alike faced difficulties completing payments at stores and for online services.
While NPCI did not provide detailed technical reasons, such outages can be attributed to back-end infrastructure glitches or overloads in the UPI transaction ecosystem, which handles billions of transactions monthly.
UPI Back Online
As of Wednesday night, NPCI confirmed that UPI systems are stable and fully operational. Users are now able to resume normal transaction activity across apps and banks.
Consumers are advised to update their payment apps and retry failed transactions if necessary.
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